Contact Us

We're here to help! Contact our support team directly via email.

Email Us Directly

Send your questions, feedback, or support requests to our team

support@zrald.com

Response Time

Monday - Friday: 9 AM - 6 PM (PST)

Weekend: 10 AM - 4 PM (PST)

We typically respond within 24 hours

Help Center

Check our Help Center for frequently asked questions and tutorials before reaching out.

Visit Help Center

Email Templates

To help us assist you faster, please include the following information in your email:

Technical Support

• Describe the issue you're experiencing

• Steps you took before the issue occurred

• Browser and device information

• Screenshots (if applicable)

General Inquiry

• Your name and account email

• Subject of your inquiry

• Detailed description of your question

• Any relevant context or background

Billing & Subscriptions

• Account email address

• Billing issue description

• Transaction ID (if applicable)

• Subscription plan details

Feature Request

• Feature description

• How it would benefit you

• Use case examples

• Priority level for your needs

Frequently Asked Questions

How do I reset my password?

ZraldQuiz uses Google authentication, so you can reset your password through your Google account settings.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings or by contacting support.

Is my data secure?

We use industry-standard encryption and security measures to protect your data. See our Privacy Policy for details.

Do you offer educational discounts?

Yes, we offer special pricing for educational institutions. Contact us for more information.