Contact Us
We're here to help! Contact our support team directly via email.
Response Time
Monday - Friday: 9 AM - 6 PM (PST)
Weekend: 10 AM - 4 PM (PST)
We typically respond within 24 hours
Help Center
Check our Help Center for frequently asked questions and tutorials before reaching out.
Visit Help CenterEmail Templates
To help us assist you faster, please include the following information in your email:
Technical Support
• Describe the issue you're experiencing
• Steps you took before the issue occurred
• Browser and device information
• Screenshots (if applicable)
General Inquiry
• Your name and account email
• Subject of your inquiry
• Detailed description of your question
• Any relevant context or background
Billing & Subscriptions
• Account email address
• Billing issue description
• Transaction ID (if applicable)
• Subscription plan details
Feature Request
• Feature description
• How it would benefit you
• Use case examples
• Priority level for your needs
Frequently Asked Questions
How do I reset my password?
ZraldQuiz uses Google authentication, so you can reset your password through your Google account settings.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your account settings or by contacting support.
Is my data secure?
We use industry-standard encryption and security measures to protect your data. See our Privacy Policy for details.
Do you offer educational discounts?
Yes, we offer special pricing for educational institutions. Contact us for more information.